By using this Website, you agree to comply with these Terms.

1. Eligibility

You must be 18 years or older to use the Services. For clients under 18, a parent or legal guardian must provide consent and accompany the minor as necessary.

2. Scope of Services

Mind Alchemy offers:

• Individual therapy
• Couples and family therapy
• Online therapy sessions
• Psychometric assessments (e.g., intelligence, personality, aptitude, etc.)

All services are provided in accordance with ethical guidelines established by the Rehabilitation Council of India (RCI).

3. Confidentiality

All client information is strictly confidential, except under the following conditions:

• Risk of harm to self or others
• Legal or court-mandated disclosure
• Mandatory reporting under Indian law (e.g., child abuse, domestic violence)

Confidential records are maintained securely and are not shared without your explicit consent.

4. Fees and Payment

All sessions must be paid for in advance at the time of booking. Fees will be communicated transparently and may be revised periodically.

5. Use of the Website

You agree to use Mind Alchemy for lawful purposes only. Unauthorized reproduction, redistribution, or commercial use of content is strictly prohibited.

6. Limitation of Liability

Mind Alchemy and the Practitioner are not liable for:

• Outcomes resulting from misuse of services or failure to follow therapeutic recommendations
• Technical issues affecting session access
• Emergency psychiatric or medical situations

For emergencies, please contact local authorities or a nearby hospital immediately.

7. Amendments

These Terms may be updated periodically. Continued use of Mind Alchemy after changes implies your acceptance of the revised Terms.

Appointment Booking & Cancellation Policy

Effective for all bookings made via Mind Alchemy

1. Booking Process

Appointments can be scheduled through the website’s booking system. Full payment confirms your slot and a confirmation email will be sent.

2. Cancellation and Rescheduling

• Cancellations or rescheduling requests must be made at least 24 hours in advance to avoid being charged.
• Cancellations within 24 hours will be considered non-refundable, unless otherwise decided at the therapist’s discretion.
• Rescheduling within the 24-hour window is subject to availability and must be approved by the therapist.

3. Therapist-Initiated Changes

In the rare event that the therapist must cancel or reschedule a session, clients will be offered the next available appointment or a full refund.

4. No-shows

Failure to attend a scheduled session without prior notice will be considered a “no-show.” No-shows are charged in full and are not eligible for rescheduling.

5. Delays

If a client arrives late, the session will end at the originally scheduled time. If the therapist is delayed, the full session time will be honored or rescheduled.

6. Emergencies

Genuine emergencies will be considered on a case-by-case basis at the therapist’s discretion.